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At Martinez Tool Co., we pride ourselves on providing fast, knowledgeable customer service. You can always talk to a real US-based Martinez Tool Co. team member who knows their stuff. Shoot us a text or call, and we'll respond as soon as possible. In the event we miss your call, please allow us 24 hours or less to get back to you. Additionally, please note that all orders are shipped within 48 hours unless there are mitigating circumstances that delay a shipment. Thank you for your support.